LAST UPDATED · 2026
Your privacy matters to us.
Medendriyo Healthcare Private Limited respects your privacy. This policy explains what information may be collected when you use this website, why we use it and the choices available to you.
1. Scope of this policy
This policy applies to information shared through the Medendriyo Healthcare website, including contact, service request, dealership and career forms. External websites linked from our pages have their own privacy policies.
2. Information you may share
Depending on your enquiry, you may provide your name, phone number, email address, organisation or hospital details, city or state, product interest, service information, career details and the contents of your message.
3. Patient and medical information
This website is not intended to collect patient records, diagnostic reports, photographs, medical histories, passwords, payment details or other confidential health information. Please do not submit such information through general website forms. If support requires technical or clinical information, share only the minimum necessary through an approved and secure channel.
4. How we use information
We may use submitted information to respond to enquiries, understand facility requirements, arrange product demonstrations, coordinate installation or after-sales support, review dealership applications, process career enquiries and communicate about relevant products or services.
5. Sharing and service providers
We may share relevant information with authorised Medendriyo team members, service personnel, dealership or logistics partners and technology providers who help us respond to your request. We do not sell personal information. We may disclose information when required by law, for security, or to protect legal rights.
6. ERP, maps and social links
Our website may link to the Medendriyo ERP portal, Google Maps, WhatsApp, LinkedIn, YouTube, Instagram, Facebook and X/Twitter. When you use these services, information is handled according to the relevant third party's terms and privacy policy. We do not receive or store your ERP login password on this website.
7. Cookies and technical information
Our hosting infrastructure may record basic technical information needed to deliver and secure the website, such as browser, device, approximate access time and requested page. We do not ask for sensitive health information through cookies or general browsing. Your browser settings may allow you to manage cookies and local storage.
8. Retention and security
We retain enquiry information only for as long as reasonably needed to respond, provide support, maintain business records or meet legal obligations. We take reasonable administrative and technical steps to protect information, but no internet transmission can be guaranteed to be completely secure.
9. Your choices
You may ask what personal information you have shared with us, request correction of inaccurate details or ask us to stop using your information for a particular enquiry, subject to applicable legal and operational requirements. Please include enough detail for us to identify the request.
10. Children and unauthorised use
This website is intended for healthcare professionals, organisations, partners and job applicants. Please do not submit information belonging to another person without appropriate permission.
11. Policy updates
We may update this policy when our services, website or legal obligations change. The latest version published on this page will show the applicable update date.
12. Privacy contact
For privacy questions or requests, email info@med-india.co.in ↗ or write to Medendriyo Healthcare Private Limited, 28, Kali Prasad Saha St, Green Park, Rajbari, Dum Dum, Kolkata, North Dumdum, West Bengal - 700028.